Frequently Asked Questions
Everything you need to know about our organic soaps and sustainable shipping.
Are Dr. Bronner’s products truly organic and fair trade?
Yes, our products are certified organic by the USDA National Organic Program and certified Fair Trade by IMO. We ensure that our main ingredients come from fair trade sources to support sustainable livelihoods for farmers.
Can I use the 18-in-1 Pure-Castile Soap on my skin and hair?
Absolutely! Our Pure-Castile Soap is versatile enough for hair, face, and body. However, because it is an alkaline soap, we recommend following up with an acidic conditioning rinse when using it on hair.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental U.S. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We want you to love our products. If you are not satisfied, you can return items purchased directly from our website within 45 days of purchase for a full refund, excluding shipping costs.
Is your packaging recyclable?
Yes, we use 100% post-consumer recycled (PCR) plastic bottles for all our liquid soaps and 100% recycled paper for our bar soap wrappers to minimize our environmental footprint.
Do you offer international shipping?
Currently, our website ships to addresses within the United States. For international customers, we recommend checking our website's 'Store Locator' to find authorized distributors in your country.